Great location; great hotel
Location, layout, service 9.3
From arrival and check-in, to check-out and departure, the level of service was warm and professional. Rooms are spacious, well-equipped, and meticulously maintained. A superior hotel experience.
Ronald S. Business Traveler United Kingdom, February 24, 2012
Nice hotel with good facilities.
Nice rooms
Staff were helpful when checking in, and the buffet breakfast was nice.
Alyce M. Couple Australia, February 21, 2012
Facility and location are so good
Facility and location are so good 8.7
It is really nice to stay but in the view of Japanese customer, there are quite a few Japanese-Speaking staff.
Kenichiro K. Business Traveler Japan, February 06, 2012
Lovely Hotel
Good Location 9.7
Lovely hotel with really nice bed to sleep. The room is very clean,the staff also nice with smile. Breakfast also good.
Shahizan S. Other Malaysia, January 15, 2012
Good Hotel
Good Hotel service 8
Good, new hotel with sauna / onsen surround by many good restaurant good and friendly staffs Not bad location, near shopping complex
Prapassara L. Other Thailand, January 07, 2012
Perhaps a bit dated now, but still good quality
Top rate service 8.3
Very happy with the welcome and check in. All staff were attentive and check in was smooth and easy. Rooms are a bit dated, but still more than comfortable.
Gregory S. Couple Australia, January 01, 2012
Lovely hotel and service with a smile
Very spacious with nice tour desks and guest services 10
It was a gorgeous experience for us all. We were helped by the staff who were willing to help us out whatwver we ask about tourism infos about Hanoi and Ha Long Bay or transport, etc. We enjoyed the Flower Festival at the Hoam Kieb Lake and Ha Lonh Bay one-day tour.
Seung S. Family with older children South Korea, December 31, 2011
By Agoda.com